Emotional Intelligence

Does your brand have it?

We make 80% of decisions on feelings. We are experts at making sense of the emotional – allowing you to know what really motivates your customers.

This information is rocket fuel. Armed with it you’ll create better products, better experiences and better brands. What’s more, people will always feel good using you, see you as honest and someone they genuinely want to use again.

Our services

Feelings are powerful. Feelings provide insight to transform brands. We have a specialist team of customer researchers, a dedicated customer experience unit and a consultancy hub of insight experts. We have developed innovative approaches to understand the feelings that drive consumer behaviour. We never give up until we deliver commercial impact. That’s what success feels like.

Partnering with
exciting brands

Our process

Emotional analysis

We understand the innermost
desires of your customers

Emotional leveraging

We turn real feelings into
real opportunities

Brands that feel are brands
that succeed

Have you ever wondered how some brands simply explode with success, not just winning the hearts of their customers but actually converting them into an army of enthusiasts who will take it upon themselves to spread the brand’s reach, far and wide?

This free report is an eye-opener to help you understand how head-turning brands like Greggs, Monzo, Aldi, Hello Fresh and Lush became the phenomena they are, by simply making their customers ‘feel’.

Reserve your free copy now.